eGovernance Experience from Estonia

of public sector services are available online
of Estonians have an ID card
minute or less to declare personal taxes
minutes or less to start a company

Key Highlights

The once-only principle

Any particular piece of information is collected only once and utilized by all other public sector services.

Interoperability and secure data exchange

Fast and secure model of exchanging data across all registers and services.

Secure authentication and digital signature

Trusted digital identity and advanced technological solutions for identification and digital agreements. Digital signature is stronger agreement than paper one.


Through using of digital technologies high level of transparency is achieved for all activities and access to information.


Every transaction can be traced back to the person or systems performing it. System logs and history are verified utilizing Blockchain technologies.

Digital by default

All new services are provided first digitally and only if needed, manual processes are implemented.

Our Highest Ratings

OECD – Tax competitiveness
WORLD ECONOMIC FORUM – Entrepreneurship
BARCLAYS 2016 – Digital Development Index
WORLD BANK – Global Ease of Doing Business ranking
EUROPEAN COMMISSION – EU Digital Economy and Society Index, Public Services
FREEDOM HOUSE – Internet Freedom
GLOBAL IT REPORT – Mobile Network Coverage
FREEDOM HOUSE – Index of Economic Forum

Our Partnership Legacy

Best improvements in Judiciary cannot be done in isolation. For this reason, Courtal brings together organisations and individuals with skills and experience required to achieve best results in analysis, implementation and change management.

Our homeland – Estonia is well known for its world-leading position in e-governance, where 99% of the public services are available online 24/7. It annually saves over 1400 years of manual working time and provides a transparent, hassle-free environment for citizens and businesses. This would not be possible without strong cooperation between Courtal, governmental institutions and ICT cluster.

Courtal’s partner list consists of key industry stakeholders including Estonian government, to make sure our clients receive the best-in-class solution that satisfies all their needs.